Matanuska Towing and Recovery Inc. has received the prestigious American Towman ACE Award for achievement in service performance. Recipients were nominated by the nation's major motor clubs and dispatch centers including: Allstate Motor Club, Canadian Roadside and Recovery, Coach Net, Cross Country Automotive Services, GE Financial Assurance, GEICO Direct and Road America.
The
nomination guidelines for the ACE Award includes:
- the highest percentage
of calls when the estimated time of arrival is achieved
- consistency in response
time
- written appreciation from customers
- percentage of calls serviced
instead of turning them away
ACE recipients rank in the top 1 percent
of the towing industry's service providers. The ACE Award is presented by American
Towman Magazine, the leading trade publication serving emergency road and service
professionals.
The ACE Award was commemorated by an original design belt
buckle. The buckles were presented to the Towman ACE's during the ACE Award Ceremony,
co-sponsored by Cross Country Automotive Services, GEICO Direct, Coach-Net, and
Road America at the Baltimore Convention Center in Baltimore on Nov. 23, at the
American Towman Exposition, the world's largest trade show and convention for
emergency road service providers
MTR does
towing and recovery work of all kinds.
The employees are kind, courteous and
professional!
President / Owner | Duane | |
Vice President / Owner | Darin | |
Secertary / Bookeeper | Jolene | |
Dispatcher | Suzan | |
Driver | Dale | |
Driver | Payton | |
Driver | David | |
Driver | James | |
Driver | Jeremy | |
Driver | Jeff |
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